Speakers
Senator the Hon Stephen Conroy
Senator the Hon Stephen Conroy was appointed Minister for Broadband, Communications and the
Digital Economy and Minister Assisting the Prime Minister for Digital Productivity in September 2010.
He is also Deputy Leader of the Government in the Senate.
Stephen has a broad range of portfolio responsibilities, not least the National Broadband Network, the largest nation-building infrastructure project in Australian history, and the enabling foundation for our digital economy. Other responsibilities include Australia’s digital television switchover, our national broadcasters the ABC and SBS, media policy, community broadcasting, e-security and cyber-safety, radiofrequency spectrum and Australia Post, among other things. Digital Productivity is an exciting new addition to his
portfolio responsibilities.
Passionate about media and communications and about engaging with industry to foster innovation and growth, Stephen has had active involvement in the communications portfolio for over ten years - first as Senate representative for shadow communications spokesman Lindsay Tanner and then as shadow communications minister until the November 2007 federal election.
Keynotes
Prof Peter Yellowlees, Professor of Psychiatry, UC Davis (USA)"The value of video to communicate, collaborate and use as data in the delivery of high quality healthcare."Dr Yellowlees, "father of telehealth in Australia” is Director of the Graduate Program in Health Informatics and Professor of Psychiatry at UC Davis. He is a Board Member of the American Telemedicine Association, and is also on the Boards of the Californian health exchange governance organisation, CaleConnect and HealthLinkNow Inc. After completing his medical training in London, Dr Yellowlees worked in Australia for twenty years where he completed his Board Certification in Psychiatry and a research doctorate before becoming Chair of the Department of Psychiatry at the University of Queensland, and Founding Director of the Center for Online Health. He moved to UC Davis in 2004 to continue his research in telemedicine and e-health and has an international reputation in telemedicine and long distance health and education delivery. He is an experienced speaker and media commentator who has a number of research interests and is presently working on projects involving Internet e-mail and video consultation services and the use of virtual reality for health education on the Internet. Dr Yellowlees has worked in public and private sectors, in academia, and in rural settings. He has published four books and over 150 scientific articles and book chapters. His latest book, "Your Health in the Information Age” (www.InformationAgeHealth.com) was published in 2008.
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Richard Bartlett, First Assistant Secretary, Medical Benefits Division, Department of Health and AgeingRichard Bartlett is currently First Assistant Secretary, Medical Benefits Division. The Division has policy responsibility for the Medicare Benefits Schedule and private health insurance arrangements. MBS expenditure is forecast to be $17.7B in 2012-13 and private health insurance rebate expenditure is forecast to be $4.2B. Medical Benefits Division has four branches:
• Medical Specialist Services Branch
• Private Health Insurance Branch
• Medicare Financing & Listing Branch
• Primary Care, Diagnostics and Radiation Oncology Branch
Prior to joining DoHA in 2009, Richard worked in a variety of roles in the Department of Veterans’ Affairs.
Richard has qualifications in arts, IT and accounting, with a PhD in early medieval history.
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Prof Michael Georgeff, Founder and Chief Executive Officer, Precedence Health Care"Telehealth services integrated into systems of care - is key to national healthcare reform"Professor Michael Georgeff is Founder and Chief Executive Officer of Precedence Health Care, a
company providing Internet-based chronic disease management services for the e-health profession, and Professor in the Faculty of Medicine, Nursing and Health Sciences at Monash University. He is a principal advisor to government and industry in the US, Europe and Australia on information technology strategy in health care and e-business and serves on the boards of various companies. He began investigating the application of information technology to healthcare five years ago. In that time, he has become a thought leader in this area.
Professor Georgeff is a founding member of the Australian National Consultative Committee on E-Health (ANCCEH), founding director of Australian Artificial Intelligence Institute (AAII), founder of Agentis Software and a member of the Health Informatics Society of Australia (HISA). He was elected Fellow of the American Association for Artificial Intelligence in 1995 and is also a Fellow of the Australian Computer Society. In
1990, the Bulletin proclaimed Professor Georgeff one of Australia’s "national assets”.
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Prof Len Gray, Professor in Geriatric Medicine, the University of QueenslandProf Len Gray is the Professor in Geriatric Medicine at the University of Queensland in Brisbane, Australia, where he directs both the Centre for Research in Geriatric Medicine and the Centre for Online Health (COH). His training and career encompass clinical geriatric medicine, health service administration and in recent years, health services research in aged care and telehealth. The University of Queensland leads international peer reviewed publications in telehealth and telemedicine, and the COH leads the research effort in this domain. Professor Gray leads international development of hospital oriented
assessment systems within the interRAI research collaborative, which is used to support online assessments in Queensland. He is one of Australia’s most experienced e-clinicians having conducted around 2000 video-consultations and 3000 online assessments.
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Jane Halton PSM, Secretary of the Department of Health and AgeingJane Halton is Secretary of the Australian Department of Health and Ageing. She is responsible for all aspects of the operation of the Department including the provision of advice on and administration of Medicare, the Pharmaceutical Benefits Scheme, aged and community care, population health, regulation of therapeutic goods, plus hospital financing and private health insurance. She also has responsibility for leadership on health security issues, including matters related to bioterrorism. Jane is a member of the board of the Australian Institute of Health and Welfare, a board member of the National E-Health Transition Authority and a Commissioner of the Australian Commission on Safety and Quality in Health Care. She is also on the executive board of the Institute for Health Metrics and Evaluation at the University of Washington and on the Advisory Boards of the Centre for Applied Philosophy and Public Ethics (CAPPE), and the Melbourne Institute Advisory Board.
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Dr C. Martin Harris, Chief Information Officer and Chairman, Information Technology Division, Cleveland ClinicDr C. Martin Harris, MD, MBA, is the Chief Information Officer and Chairman of the Information Technology Division of Cleveland Clinic in Cleveland, Ohio. Additionally, Dr Harris is Executive Director of e-Cleveland Clinic, a series of e-health clinical programs offered over the Internet. Dr Harris’ interest and expertise in the area of improving the practice of medicine through the innovative application of information technology is reflected in his serving on numerous national technology organisations including President’s Commission on Care for America’s Returning Wounded Warriors, Healthcare Information and Management Systems Society and many more. Dr Harris received his undergraduate and medical degrees from the University of Pennsylvania in Philadelphia. His residency training in general internal medicine was completed at The Hospital of the University of Pennsylvania. He completed a Robert Wood Johnson Clinical Scholar Fellowship in general internal medicine at The University of Pennsylvania
School of Medicine and holds a Masters in Business Administration in Healthcare Management from The Wharton School of the University of Pennsylvania.
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Dr Danny Sands, President, Society of Participatory Medicine"Technology can be a powerful tool for empowered healthcare consumers. Learn how telehealth fits into the continuum of technologies that engage and empower consumers."Danny Sands is chief medical informatics officer and director for healthcare business transformation for Cisco, where he provides both internal and external health IT leadership and helps key customers with business and clinical transformation using IT. His prior position was chief medical officer for Zix
Corporation, a leader in secure e-mail and e-prescribing, and before that he spent 13 years at Beth Israel Deaconess Medical Center in Boston, where he developed and implemented numerous systems to improve clinical care delivery and patient engagement.
He has earned degrees from Brown University, Ohio State University, Harvard School of Public Health, and trained at Boston City Hospital and Boston’s Beth Israel Hospital. Dr Sands currently holds an academic appointment at Harvard Medical School and maintains a primary care practice in which he makes extensive use of health IT. Sands is the recipient of numerous health IT awards, has been elected to fellowship in both the American College of Physicians and the American College of Medical Informatics, and is a founder and president of the Society for Participatory Medicine. In 2009 he was recognised
by HealthLeaders Magazine as one of "20 People Who Make Healthcare Better.”
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Colin Seery, CEO, National Health Call Centre Network"A key value of telehealth is in enabling Australians to access the right advice, support and services when and where they need it."National Health Call Centre Network (NHCCN) CEO Colin Seery has held leadership positions in the
health sector for 20 years. Colin joined the NHCCN in 2011. He was previously CEO of the National Safety Council of Australia, and prior to that held senior executive positions with the Hospital Benefits Association and Sano Consulting. Colin has worked across a broad spectrum of health sector issues including governance, policy development, stakeholder engagement and advocacy. A former senior level AFL player, Colin spent seven years in management positions at the Sydney Swans Football Club where he was appointed CEO in 2002.
Concurrent Sessions:
Primary Care
Dr Prashiba Thavarajadeum, Practice Manager, Montague Farm Medical Centre"Change in primary care is inevitable; we can use technology to ease that change."Prashiba Thavarajadeva has been the practice manager of Montague Farm Medical Centre at Pooraka, SA for the last 4 years. He has 10 years experience in the corporate sector working in telecommunications & finance and is a qualified engineer. He was introduced to general practice as he completed his MBA training and worked as a consultant in location intelligence, which involved the use of technology for the benefit of the health sector. His involvement in health informatics coincided with an important time in the development of Australia’s health information infrastructure, including the development of the broadband network. Prashiba has combined this with
his interest in practice improvement and efficiency at Montague Farm, where the team was awarded the RACGP: SA Practice of the Year last year.
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Carole Bain, General Manager, Country Services, Silver Chain"I believe Telehealth as part of our service delivery models has great potential to improve access and health outcomes for individuals living in rural & remote communities."Carole migrated from Scotland and joined Silver Chain in 1991. Carole comes from a nursing background and commenced with Silver Chain, initially as a district nurse. Since then Carole has completed post graduate studies
in health management and is currently the General Manager of Country Services, which provides a variety of domiciliary, primary health and remote area health services to over 4000 clients, on any given day, supported by over 500 staff across rural Western Australia. One of Carole’s passions is to improve services that impact and hopefully improve the quality of life of people, especially those in rural and remote communities. Telehealth
monitoring is a technology which has great potential for use in remote areas for populations who do not have easy access to ongoing health care.
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Kathy Godwin, Strategic Manager, Shoalhaven Family Medical Centres"Unleash the potential of telehealth: to see the change, you need to create changes in the way healthcare is delivered."Kathy Godwin is a Strategic Manager; focusing on collaborative clinical and business development for Shoalhaven Family Medical Centres that service over 25,000 patients across 4 general practices on the South Coast of NSW. Kathy has formally taught Primary Health Care for over three years at the University of Wollongong, following
fifteen years in emergency and critical care nursing within rural and urban hospitals. Kathy has worked for ten years in rural general practice.
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Judy Evans, Manager E-Health, The Royal Australian College of General Practitioners"Telehealth is not solely about new technology – it is the potential to build connected healthcare teams."As Manager of the RACGP E-health Unit, Judy brings to the position clinical practice nurse and health informatics experience. In her role she has overseen the development of general practice resources to facilitate the uptake of e-health initiatives including telehealth and the national e-health records system. Other resources include the RACGP Computer Information Security Standardsand principles to support the utilisation of data within a secondary environment. Judy is a registered nurse (Div1) and PHCRED Research Fellow and she holds a Graduate Certificate in Practice Nursing, USW Australian Health Informatics Summer School certificate, and is a member of Nursing Informatics Australia. She is currently completing a Masters of Nursing (Health Administration).
Broadband and Scalability
Ron Riesenbach, Vice President of Emerging Business at Ontario Telemedicine Network"Centralised coordination and harmonised standards are the keys to large-scale telemedicine adoption."Ron is Vice President of Emerging Business at the Ontario Telemedicine Network - one of the world’s largest telemedicine networks. Ron leads OTN’s team responsible for developing innovative telemedicine products and services. Ron is a professional engineer, earning BSc and MSc degrees in electrical engineering, an MBA, as well as several advanced IT certifications.
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Dr Michael Watson, CEO and Medical Director, FibreMed"The right information technology has enhanced communication and enabled the ongoing success of our innovative ear health program."
Dr Michael Watson graduated from the University of Western Australia School of Medicine in 1988. He has specialist qualifications in paediatrics, infectious diseases, clinical microbiology and public health medicine. He has had an interest in the use of information technology in medicine for over two decades and has previous experience in the implementation of innovative health IT systems, including electronic ordering of pathology tests and laboratory management systems. Most recently he has established a children’s charity called Children’s Equity and a new telehealth company called FibreMed which are joining forces to assist Aboriginal controlled community health organisations in the Kimberley to tackle ear disease in children in remote communities.
Dr Kevin Artlett, Chairman, Townsville-Mackay Medicare Local"Exploration of the policy, technology and human factors are essential components in the implementation of telehealth technology."
Dr Kevin Arlett is Chairman of Townsville-Mackay Medicare Local and is a board member of the Townsville Hospital and Health Board. As a GP, his professional interests include sports medicine and e-health, as well as having vastexperience in medical education and in the governance of health organisations.
Dr Karen Carlisle, Research Coordinator, Townsville-Mackay Medicare Local"The adoption of telehealth is an exciting chapter for healthcare and has the potential to revolutionise the management of chronic conditions such as diabetes."Dr Karen Carlisle is the research co-ordinator for the Townsville-Mackay Medicare Local NBN Diabetes Telehealth Trial. She has research experience within health, education and psychology settings and in designing, conducting and completing large-scale studies including: cross sectional surveys, randomised controlled trials, quasi-experimental evaluations and mixed-methods studies.
Mental Health
Prof David Kavanagh, Professor, Institute of Health & Biomedical innovation, Queensland Institute of Technology"Several ePsychology programs now have strong empirical support, but as yet they are not well integrated into services, and key scientific questions remain unanswered."David Kavanagh has a Research Chair in the Institute of Health & Biomedical Innovation and School of Psychology & Counselling at Queensland University of Technology, where he heads the OnTrack ePsychology research team. He also chairs the Telephone and Internet Psychology Interest Group of the Australian Psychological Society.
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Dr Peter O'Brien, Committee Member, The Royal Australian and New Zealand College of Psychiatrists"Telehealth is an important augmentation to rural and remote mental health services. It should not be a replacement."Dr Peter O’Brien is currently a committee member of the RANZCP rural special interest group and the rural representative on the college’s continuing education committee. He practices in Grafton NSW in both a clinic run by the Medicare Local and at Bulgarr Ngaru (Grafton Aboriginal Medical Service) and Lord Howe Island. Dr Peter O’Brien has been working via video conference since 2000 and has undertaken over 3000 hrs of clinical work via
video in the public system, including undertaking ward rounds in psychiatric units and consulting in mental health community teams. This has been mainly in NSW but also in the Pilbara (WA). He now undertakes consultations privately. He was recently the ‘host’ for the first ever RANZCP virtual practice visit (a peer reviewed - practice audit). Dr O’Brien holds a private pilots licence and over recent years has flown himself to work on many occasions.
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Prof Gavin Andrews AO, Professor of Psychiatry, University of New South Wales"Internet treatment ends depression."Gavin Andrews AO MD is Professor of Psychiatry at UNSW at St Vincent’s Hospital, Sydney. His Clinical Research Unit for Anxiety and Depression (CRUfAD) is concerned with the diagnosis and treatment of anxiety and depressive disorders in adults. CRUfAD provides treatment services to more than 2,000 people a year, both in the clinic and over the web. His principal research interest is in the classification and internet treatment of the internalising disorders. He is on the ISI Most Highly Cited list in psychology and psychiatry. He has had continuing NHMRC support for 40 years.
Acute and Emergency
Susan Jury, Program Manager, Primary Care Liaison, Royal Children's Hospital, Melbourne"Regardless of patient benefits, video-consultation must fit almost seamlessly into existing processes for true sustainability."Susan has led many initiatives focusing on supporting the RCH and community healthcare professionals to work together better, including GP education, Grand Rounds Online and initiatives to support better care coordination (GP details, discharge summaries etc). Most recently, this has included exploring video consultation as an option for families in regional Victoria - trialling the technology, then developing the processes to make this a ‘business as usual’ option for busy hospital clinicians. Previously, she spent 8 years in Hong Kong, working in health, then a multi-national ‘dot com boom’ medical portal before running her own media design business. Susan has an MPH (Program Evaluation) and background in a range of nursing roles including remote site occupational, medical
repatriation, neurology/neurosurgery and working with the intellectually disabled.
A/Prof Andrew Kornberg, Director of Neurology, Royal Children's Hospital, Melbourne "For telehealth to succeed, doctors need to see it as just another method of consultation - simple, adaptable and reliable."A/Prof Kornberg trained as a paediatric neurologist and completed a Neuromuscular Fellowship working with Dr Alan Pestronk in the United States in St Louis. He has had laboratory and clinical experience in a variety of immune-mediated neurologic syndromes, including Guillain-Barré syndrome, Miller Fisher syndrome, multifocal motor neuropathy, chronic inflammatory demyelinating polyneuropathy (CIDP), childhood multiple sclerosis and acute disseminated encephalomyelitis. He has used this experience to establish a laboratory in Melbourne looking at antigens involved in immune mediated neurologic disease. A/Professor Kornberg has an interest in neurometabolic disorders including lysosomal storage disorders, mitochondrial disorders and the glycogenoses.
"Telehealth will cause a major change in the way we develop, deliver and evaluate healthcare in Australia."
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Jackie Plunkett, Director, Strategic eHealth Projects Northern Territory Department of Health"We are close to the establishment of a National Telehealth Network, there has been some significant activity that has been undertaken by the largest Networks - the public health sector."Jackie Plunkett is the Director Strategic eHealth Projects and the acting Director eHealth Services for the Northern Territory Department of Health and has over 19 years experience in the IT industry. She has a particular interest and passion for the Telehealth industry, playing an active role in collaborating cross government Telehealth activities as the Chair of the Cross Jurisdictional Telehealth Reference group and as the Vice President of the Australasian Telehealth Society. Her current program, the NT Health eTowns Program, funded under the Australian Government Digital Regions Program, includes the development of an eLearning framework, the implementation of a significant communications network in remote NT communities, the development of an Advanced Shared electronic Care Plan and the implementation of the Territory-wide TelehealthNT Network supporting primary and acute care.
Behaviour and Consultation Skills in a New Environment
Dr Danny Sands, President, Society of Participatory Medicine"Technology can be a powerful tool for empowered healthcare consumers. Learn how telehealth fits into the continuum of technologies that engage and empower consumers."Danny Sands is chief medical informatics officer and director for healthcare business transformation for Cisco, where he provides both internal and external health IT leadership and helps key customers with business and
clinical transformation using IT. His prior position was chief medical officer for Zix Corporation, a leader in secure e-mail and e-prescribing, and before that he spent 13 years at Beth Israel Deaconess Medical Center in Boston, where he developed and implemented numerous systems to improve clinical care delivery and patient engagement. He has earned degrees from Brown University, Ohio State University, Harvard School of Public Health, and trained at Boston City Hospital and Boston’s Beth Israel Hospital. Dr Sands currently holds an academic appointment at Harvard Medical School and maintains a primary care practice in which he makes extensive use of health IT. Sands is the recipient of numerous health IT awards, has been elected to fellowship in both the American College
of Physicians and the American College of Medical Informatics, and is a founder and president of the Society for Participatory Medicine. In 2009 he was recognised by HealthLeaders Magazine as one of "20 People Who Make Healthcare Better.”
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Dr Prashiba Thavarajadeum, Practice Manager, Montague Farm Medical Centre"Change in primary care is inevitable; we can use technology to ease that change."Prashiba Thavarajadeva has been the practice manager of Montague Farm Medical Centre at Pooraka, SA for the last 4 years. He has 10 years experience in the corporate sector working in telecommunications & finance and is a qualified engineer. He was introduced to general practice as he completed his MBA training and worked as a consultant in location intelligence, which involved the use of technology for the benefit of the health sector. His involvement in health informatics coincided with an important time in the development of Australia’s health information infrastructure, including the development of the broadband network. Prashiba has combined this with
his interest in practice improvement and efficiency at Montague Farm, where the team was awarded the RACGP: SA Practice of the Year last year.
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Dr Jennifer McConnell,Associate Dean (Rural, Remote & Indigenous), School of Medicine, University of Notre Dame Australia"Telehealth has the potential to make a significant difference to the health outcomes in the Kimberley and Pilbara region of Western Australia. However for telehealth to be a viable health service delivery mode there is a need for education and training of health professionals and the general public together with high quality translational research."
Notre Dame Fremantle School of Medicine. She has taken various roles in the school since its inception including Acting Dean and Associate Dean for the Clinical Years. Most of her responsibilities were in developing the clinical program for the school. Her current position was developed in part to progress the Indigenous curriculum and improve the numbers of Indigenous students in the school.
Chronic and Aged Care
Robert Lippiatt, Executive Director, Southern Pacific Consulting Group"With the aging population, growing burden of chronic disease and deregulation of the disability and aged and community care sectors providers and funders face the challenge of service delivery and the opportunity to innovate."Robert Lippiatt is Executive Director Southern Pacific Consulting Group & Advisor on Health Innovation, Australian Centre for Health Research. Robert is a Strategic Business Advisor with a particular interest is in the development and deployment of new innovation and service delivery models. For the past 8 years he has been working on projects concerned with the development of new service and delivery models in the health, disability and aged care sectors.
Robert is currently Deputy Chairman Australian National Consultative Committee on E-Health, a Member of the RSL’s National Health and Aged Care Forum and Chairman of RSL Care, a large national integrated provider of Aged and Community Care.
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Vicki Sheedy, Strategic Programs Manager E-Health, Australian College of Rural and Remote Medicine"We have explored the application of an ACRRM Risk Management Framework ( ARTS) to decision making in the use of telehealth for patients in rural and remote settings."Vicki Sheedy is the Strategic Programs Manager E-Health for the Australian College of Rural and Remote Medicine (ACRRM). She is responsible for the establishment and management of the ACRRM Telehealth Support program. She has over 25 years experience initiating and managing medical education and quality improvement programs, with a particular interest in rural, remote and Aboriginal health and the rational use of technology to improve access to education and health services. She established ACRRM’s online information management system and training platform - Rural and Remote Medical Education Online (RRMEO) www.rrmeo.com (2000) and the NACCHO/ Pharmacy Guild Quality Use of Medicines Maximised for Aboriginal peoples (QUMAX) program.
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Home monitoring for chronic disease: Real Australian experiencesPanel with Dr George Margelis, General Manager, Car Innovations An Intel GE Company
Dr George Margelis, General Manager, Care Innovations An Intel GE CompanyDr George Margelis has joined Care Innovations the new Intel GE joint venture as the Australian General Manager in January 2011. In this new role he will be involved with bringing to Australia and Asia the range of products the new company currently has and will be releasing over the near future. George took on the role of Industry Development Manager for Intel’s new Digital Health Group in November 2005. For him it was an opportunity to
take an active role in changing the way healthcare was delivered in Australia. Prior to moving to Intel Australia he has been very active in the healthcare informatics arena as the CIO of a private hospital group in Sydney, manager of an innovative software development group developing solutions for healthcare providers and consumers, and board member at the state and national level of the Health Informatics Society of Australia.
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David du Plessis, Chief Executive Officer, Hunter Nursing"Health will never benefit from progressive technology until it learns to manage its business risk."David du Plessis is currently the Chief Executive Officer of Hunter Nursing, a private community nursing provider in the Hunter New England and Central Coast Region for over 29 years. He has a varied background in health including project management of large scale IT implementations, procurement management for hospitals, business analyst and operations management.
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Jo McLaren, Pulmonary Rehabilitation Coordinator, St John of God FrankstonJo has over 30 years nursing experience with a clinical background in intensive care and renal nursing. She holds a Masters of Clinical Nursing and a Bachelor of Adult Education. Before her appointment as the Pulmonary Rehabilitation Coordinator at St John of God Frankston in February 2006, Jo spent 10 years as a Critical Care
Course Coordinator.
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Mat Tyler, Project Manager, Royal District Nursing Service"Is video conferencing/telehealth the way of the future? Are 'we' ready?."Mat Tyler is a qualified Prince2 Practitioner who is managing RDNS’ Broadband Enabled Innovation Project (BEIP), which involves utilising videoconferencing facilities via an Intel Heath Guide to remotely monitor clients for medicines management. The project is designed to understand the feasibility, constraints and suitability of videoconferencing older adults in the home to facilitate their medicines management regime.